Schools and learning
Learning for all ages on hertsdirect.org
Comments and complaints - the Customer Focus Team
www.hertsdirect.org/csfcustomerfocusNeed to complain about a Children, Schools and Families service, or appeal against your child's school place? You'll find all the advice and guidance here.
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How to complain to your child's school
Guidance for parents on how to complain to a school
- CSF User Satisfaction Survey
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Have Your Say - making comments, compliments and complaints (CSF)
How to make a complaint, appeal against a decision, compliment or comment about CSF services
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School Admissions Appeal Panels
Guidance for parents on school admission appeal panels 2009
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Annual Statistical Report - September 2007 to August 2008 (PDF file 96KB)
School admission appeal statistics for academic year 2007 - 2008
- Complaints Annual Report 2006/07 (MS Word 256KB)
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Tips and advice on using hertsdirect.
Also on hertsdirect
- Parent Partnership
- Customer Care Standards
- Starting School Leaflets
- Schools and learning
- Learning with special needs
- Online complaint form Register your complaint online
External Links
- Engage
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