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Guide to using hertsdirect.org
Google Search Tips for Hertsdirect
The search on Hertsdirect is powered by HCC's Google Search Appliance™ server.
The Google Search Appliance maintains a master index of all pages and documents on Hertsdirect, ready for retrieval using its powerful built-in Google search technology.
This document introduces basic Google search concepts, and describes more advanced techniques that you can use to help you search more effectively for what you need to find on Hertsdirect.
Topics:
Getting Started with Search
To search for a document, type a few descriptive words in the search box, and press the Enter key or click the search button. Google produces a results page with a list of documents and web pages that are related to your search terms, with the most relevant search results appearing at the top of the page.
By default, Google returns only pages that include all of your search terms. So to broaden or restrict the search, include fewer or more terms. You do not need to include "and" between the terms. For example, to search for school term dates information, type the following:
Google uses sophisticated text-matching techniques to find pages that are both important and relevant to your search. For instance, Google analyzes not only the candidate page, but also the pages that link to it. Google also prefers pages in which your query terms are near each other.
Every search result lists one or more snippets, or excerpts from the document, to display the search terms in context. In the snippet, your search terms are displayed in bold text so that you can quickly determine if that result is from a page or document you want to visit.
Spelling
For English searches, a single spelling suggestion is returned with the results for queries where the spell checker has detected a possible spelling mistake. The spell checker feature is context sensitive.
Capitalization
Google searches are not case sensitive. All letters, regardless of how you enter them, are handled as lower case. For example, searches for "Stevenage Central Library" and "stevenage central library" return the same results.
Word Variations (Stemming)
Google searches not only for your search terms, but also for words that are similar to some or all of those terms. For example, if you search for "info", Google will also search for "information," "informing," "informant," and other related variations. Variants of your search will be highlighted in the snippet of text that accompanies each result.
Note, although Google knows about many common abbreviations, misspellings and shortened words, it generally only searches for whole words. For instance, Google will not return pages containing "Tewin" if you search for just "tewi" or "tewi*".
Also note that Google does not recognise wildcards such as * and ? within a word. Some search engines might find "connect" and "collect" if you searched for "co??ect", but Google will not. Instead, wildcards such as the asterisk or question-mark are only recognised by Google as placeholders for whole words within a phrase e.g. "statutory * pay" would find pages containing "statutory sick pay" as well as "statutory maternity pay". Note that a space before and after the asterisk is required by Google.
Common Words
Google ignores common words and characters, such as "where", "and", "how," as well as certain single digits and single letters, because they tend to slow down your search without improving the results. Google indicates that a common word has been excluded by displaying details on the results page.
If a common word is essential to getting the results you want, you can include it by putting a plus ("+") sign in front of it. Include a space before the "+" sign, but not after it. For example, to search for documents about Fire and Rescue Service, type the following:
Alternatively, you can enclose a series of words with quotation marks and do a phrase search.
Date Sort
By default, search results are sorted by relevance, with the most relevant result appearing at the top of the page. If you want to sort the documents by date instead, click the Sort by Date link. The most recent document appears at the top of the page and the date of each file is returned in the results. Results that do not contain dates are displayed at the end and are sorted by relevance.
Expanding Your Search
You can expand your search by using the OR operator. To retrieve pages that include either word A or word B, use an uppercase OR between terms. For example, to search for doctors in either Hertford or Ware, type the following:
Refining Your Search
Since Google returns only web pages that contain all of the words in your query, refining or narrowing your search is as simple as adding more words to the search terms you have already entered. The refined query returns a subset of the pages that were returned by your original broad query. If that does not get the results that you want, you can try to exclude words, search for exact phrases, or restrict the search to a range of numbers. These techniques are described in the following subsections.
Word Exclusion
If your search term has more than one meaning, you can focus your search by adding a minus sign ("-") in front of words related to the meaning you want to avoid. Make sure you include a space before the minus sign. You can daisy chain a list of words you want to exclude.
For example, to search for information about planning for districts, but not boroughs, type the following query:
Google will return pages about Planning that contain the word district, but do not contain the word "borough"
Phrase Searches
Phrase searches are useful when you are searching for famous sayings or specific names. You can search for an exact phrase or name in the following ways:
- By enclosing the phrase in quotation marks. Google will return only documents that include the exact phrase you entered.
- By using phrase connectors—such as hyphens, slashes, periods, equal signs, and apostrophes—in between every word of your search query.
Phrase connectors and quotation marks join your search words as a single unit. For example, if you type the following query, Google treats it as a phrase search even though the search words are not enclosed in quotation marks.
Range Searches
You can confine your search query within a certain range. You can set ranges for dates, weights, prices, and so on. The following subsections describe ways you can refine your searches with ranges.
Number Ranges
To search for documents or items that contain numbers within a range, type your search term and the range of numbers separated by two periods (".."). You can add prefixes or suffixes for weights, dimensions, prices (although only dollar currencies), and so on.
For example, to search for pages containing information about groups for persons aged 11 to 16, type the following:
Date Ranges
You can search for documents that contain dates that fall within a time frame. To use date range search, type the following:
- The search term
- The
daterange:operator - The start date
- The range separator (depending on the date format, it is either two periods or a hyphen)
- The end date
Do not add a space between the search operator and the date range. The dates could be in either of the following formats:
- The YYYY-MM-DD (ISO 8601) format. Date ranges using this format should be separated by two periods ("..").
- The Julian format. The Julian date is calculated by the number of days since January 1, 4713 BC. For example, the Julian date for August 1, 2001 is 2452122. Date ranges in this format should be separated by a hyphen ("-").
For example, to search for documents about Waste Management that were written or modified within a specific two-year period, type the following:
The earliest date that you can use in your date range search is January 1, 1990; and the latest date, November 9, 2034.
Advanced Search Operators
Google Search supports several advanced operators, which are query words that restrict your search to a smaller set of documents.
When you enter your search query, do not add a space between the search operator and the search terms.
The following search operators can be used:
allinanchor:
Restricts the search to pages that contain all the search terms in the anchor text of the page.
An anchor is a marker inserted at a specific section of a page. It lets the writer of the document create links to these anchors, which quickly take the reader to the specified section.
The table of contents at the top of this document, for example, uses hyperlinks to anchors embedded throughout this document.
Do not include any other search operators with the allinanchor: operator.
Example
Typing allinanchor:benefits advice in the search box returns only pages that have anchor text that include the words "benefit" and "advice."
allintext:
Restricts the search to documents whose body text contains the search terms. Google does not search for the query words in the metadata, titles, and anchors.
Also see the intext: search operator.
Example
Typing allintext:road safety in the search box returns only documents that have both "road" and "safety" in the body text of the document.
allintitle:
Restricts the search to documents whose HTML title contains all the search terms.
Also see the intitle: search operator.
Example
Typing allintitle:road safety in the search box returns only documents that have both "road" and "safety" in the HTML title.
allinurl:
Restricts the search to documents whose URL contains the search terms. The search operator does not require the query words to be adjacent to each other in the document, nor does it require the words to appear in a particular order in the document.
The search operator works on words in the URL, not URL components such as punctuation. Slashes ("/"), for example, are ignored.
Also see the inurl: search operator.
Example
Typing allinurl:environment waste in the search box returns only documents that have both "environment" and "waste" in the URL.
Typing allinurl:environment/waste in the search box returns the same documents as the previous example. The slash in the search term is altogether ignored.
filetype:
Restricts the search to specific file types such as Excel spreadsheets, PDF files, Word documents or PowerPoint slides. Type the filetype: operator followed by the file extension.
Example
Typing transport filetype:pdf in the search box returns only PDF files about transport.
Other common file extensions are: doc, xls or ppt for Word, Excel and PowerPoint respectively.
intext:
Restricts the search to documents that contain the search word in the body text of the documents.
Putting intext: in front of every word in your query is equivalent to putting allintext: at the front of your query.
Example
Typing intext:school returns documents that mention the word "school" in their body text. If a document has "school" in the HTML title, but not in the body text, the document will not be included in the search results.
Typing intext:school meals returns documents that mention the word "school" in the body text and mention the word "meals" in the body text, the title, the anchor, or anywhere else in the document.
Typing intext:school intext:meals in the search box is the same as typing allintext: school meals.
intitle:
Restricts the search to documents that contain the search word in the HTML title.
Putting intitle: in front of every word in your query is equivalent to putting allintitle: at the front of your query.
Example
Typing intitle:hertfordshire observatory returns documents that mention the word "hertfordshire" in their HTML title, and mention the word "observatory" in the title, body text, anchor, or anywhere else in the document.
Typing intitle:hertfordshire intitle:observatory in the search box is the same as typing allintitle:hertfordshire observatory.
inurl:
Restricts the search to documents that contain the search word in the URL.This operator works on words, not URL components such as punctuation. Slashes ("/"), for example, are ignored.
Putting the inurl: operator in front of every word in your query is equivalent to putting allinurl: at the front of your query.
Example
Typing inurl:jobs specialist in the search box returns documents that mention the word "jobs" in their URL and mention the word "specialist" in the URL, body text, title, or anywhere else in the document.
Typing inurl:jobs/specialist in the search box returns the same documents as the previous example. The slash in the search term is altogether ignored.
Typing google inurl:jobs inurl:specialist in the search box returns documents that contain both "jobs" and "specialist" in the URL. It returns the same documents as the search query allinurl:jobs specialist.
link:
Restricts the search to all pages that link to the web site or page in the query. No other search term can be appended to this search operator and the specified web-page address.
Example
Typing link:http://news.hertsdirect.org/ in the search box returns all the pages on Hertsdirect that link to that page.
site:
Restricts the search to documents in a web site. If you do not specify the web site and just type the generic top-level domain, such as .com, .edu, or .org, the search engine returns all documents in the generic top-level domain.
The site: operator lets you extend the search restriction down to directories.
Example
Typing help site:younginherts.hertsdirect.org in the search box returns pages about help or user documentation within younginherts.hertsdirect.org.
Typing help site:com in the search box finds pages about help or user documentation within all web sites that end in .com.
Typing site:www.hertsdirect.org/disability/ restricts the search to the Disability page on Hertsdirect. If the trailing slash is omitted, as in www.hertsdirect.org/disability, all subdirectories of the Disability section are searched as well.
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